Ответы на ваши вопросы

How to buy a Genshin account?

You can read a detailed guide here - How to buy a genshin account
Bought an account and asks for a confirmation code, what should I do?

The purchased data is also suitable for mail mail.rambler.ru, where you will receive the code from your account.
I enter everything correctly as in the message, but he writes the wrong username or password

First copy the username before the colon ":", then the password after the colon (without any spaces)
How do I open a free case?

A free case is just a transition to our telegram channel, where free accounts are distributed, you don't need to twist anything), but just subscribe to the channel.
What should I do after I have filled in my details and selected a payment method

You need to pay for the goods, then after successful payment, a window with data will automatically open, the data will also be sent to your email (It may be in the Spam folder).
How do I log in to my account?

You need to copy the login: password and paste them into the genshin game, then you will be asked for a code from the mail, you need to go to the mail under the same data mail.rambler.ru and get the code. Or watch the video - How to log in to the Genshin account
Is it possible to buy a twist / character from you already on an existing account?

Unfortunately, we only sell ready-made accounts. You will not be able to buy separately twists / character genshin on your account.
I bought an account from you, but I can't link the mail, the error occurs "Too many attempts.Try again later"

This error may last a couple of days, but do not worry, the mail that we issue we register from scratch, you can temporarily or always use it.
Where will the data be after the payment?

You will receive the data after payment immediately in the window, you will need to click the "Download" button, a text file with data is swinging. Also, the data is duplicated to your email (which you specified when buying), often ends up in the Spam folder in the mail.
And how do I find out what the adventure rank will be on the account?

If you buy a random account, there you can get caught with any rank of adventures. If you buy a regular account with a description, then you will see the adventure rank in the screenshot and in the description.
How does Hero's farm work?

There is no guaranteed dropout in farm cases, but you have a chance to get an account with the right hero for a low cost.
Do I need to shoot a video of a genshin account purchase in the store?

Of course you need to! Because, only if there is a video recording, we will be able to replace your account.
How do I change the email on the genshin account?

You can read a detailed guide on changing the genshin mail here - Changing mail